General

FAQ

• ★ How do I update my call box?
• My payment was returned what do I do?
• Why am I receiving payment error?
• Revo Pay - User does not exist
• What is my account number?
• Where do I check the status of my modification?

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Announcements

• Where can I get a copy of my HOA statement or account ledger ?
• Trick or Treating, Halloween celebration in the community.
• Welcome to our Help Desk!

Communities

Chapel Oaks

• Do I need approval to modify landscape?
• Chapel Oaks - What colors can I paint my house?

Encantada

• How do I submit a modification on the resident portal?
• Encantada Estoppel Procedure
• Encantada - Paint Fence
• Are boats allowed in Encantada?
• Where can I update my guest list?
• When is a deposit required for a modification request in Encantada?

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Harbour Lake Estates

• ADT - Certificate of Monitoring
• Why did I get a late fee if I paid on time?
• When are payments due?
• How can I get a Harbour Lake Estates access device?

SilverLakes

• ★ How do I add missing documents to resident portal for modification?
• ★ How to submit modification form using the Resident Portal
• ★ I would like to attend the virtual Fine Hearing Meeting, I need a resident disclaimer.
• ★ How can I change my house numbers style?
• ★ SilverLakes - Master Insurance Policy
• ★ I live in SilverLakes, what color can I paint my fence?

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