PPM is open by appointment only. Walk-ins are not permitted. Should you arrive without an appointment, you will be asked to schedule one. In order to ensure we are assisting all residents efficiently, late arrivals will be asked to reschedule. We encourage our residents to SAVE TIME and take advantage of online services.
BEFORE MAKING AN APPOINTMENT, PLEASE READ THE BELOW ARTICLES, IF YOU STILL NEED ASSISTANCE PLEASE CONTACT OUR OFFICE AT 954-438-6570. WE WILL ADVISE IF AN APPOINTMENT NEEDS TO BE MADE.
1. Callbox updates/Request :
Click here for the callbox procedure :
https://pinespropertymanagement.zendesk.com/hc/en-us/articles/360006961671-How-do-I-update-my-call-box-
2. Modification submissions:
Click here for modification procedures:
Click here on how to check the status of your modification
3. Tenant Application status /Requirements
Click here for tenant procedures:
4. Appointment with the property manager
Appointments that need to be scheduled with property managers, need to be made directly with the manager. Not sure who your property manager is click the link below.
https://pinespropertymanagement.zendesk.com/hc/en-us/articles/217054138-Who-is-my-Property-Manager-
5. Submitting payment for your association dues? Payments are not accepted at the management office.
We recommend that you submit your payment online via the resident portal. This will provide you with a confirmation of payment and receipt as soon as you make your payment. Making it easier to track.
Alternatively, you may mail your payment USPS: POBOX 522395 Miami FL 33152. We do not recommend mailing your payment as we will not be able to track the status of your payment until it has been cashed.
Click the below link to access the calendar and schedule an appointment for all other items.
CLICK HERE 
Appointment Calendar
**Walk-ins can only be assisted if there is an open appointment slot for the day**
If you require a decal for your community, please click on your community name below to ensure you bring all the necessary documents.
1. All vehicles MUST be present/registered to the property in order to have a decal placed.
If your concern is not listed above, please contact us before your scheduled meeting to ensure you bring all the necessary documentation/information. 954-458-9393
support@pinespropertymanagement.com
You will receive an automatic reply with your assigned ticket# Please don't send multiple requests. This will ensure your request is reviewed in the order in which it was received
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