Appointments procedure

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PPM is open by appointment only. Walk-ins are not permitted. Should you arrive without an appointment, you will be asked to schedule one. In order to ensure we are assisting all residents efficiently, late arrivals will be asked to reschedule. We encourage our residents to SAVE TIME and take advantage of online services.

mceclip0.png BEFORE MAKING AN APPOINTMENT, PLEASE READ THE BELOW ARTICLES, IF YOU         STILL NEED ASSISTANCE PLEASE CONTACT OUR OFFICE AT 954-438-6570. WE WILL ADVISE IF AN APPOINTMENT NEEDS TO BE MADE.

1. Callbox updates/Request  : 

Click here for the callbox procedure :
https://pinespropertymanagement.zendesk.com/hc/en-us/articles/360006961671-How-do-I-update-my-call-box- 

2. Modification submissions: 

Click here for modification procedures: 

https://pinespropertymanagement.zendesk.com/hc/en-us/articles/360049394332-How-to-submit-modification-form-using-the-Resident-Portal 

Click here on how to check the status of your modification 

https://pinespropertymanagement.zendesk.com/hc/en-us/articles/360050125952-Where-do-I-check-the-status-of-my-modification- 

3. Tenant Application status /Requirements

Click here for tenant procedures: 

https://pinespropertymanagement.zendesk.com/hc/en-us/articles/360056407952-Silverlakes-tenant-approval-process- 

4. Appointment with the property manager 

Appointments that need to be scheduled with property managers, need to be made directly with the manager. Not sure who your property manager is click the link below.

https://pinespropertymanagement.zendesk.com/hc/en-us/articles/217054138-Who-is-my-Property-Manager- 

5. Submitting payment for your association dues.

We highly recommend that you submit your payment online via the resident portal. This will provide you with a confirmation of payment and receipt as soon as you make your payment. 
You may also mail your payment USPS: POBOX 522395 Miami FL 33152. We do not recommend mailing your payment as we will not be able to track the status of your payment until it has been cashed.

Click the below link to access the calendar and schedule an appointment for all other items.

CLICK HERE  👉 Pointing Finger Emoji Meaning with Pictures: from A to ZAppointment Calendar

WE ARE CLOSED FOR LUNCH FROM 12:00 - 1:00 PM

**Walk-ins will only be assisted if there is an open appointment slot for the day**

 

If you require a decal for your community, please click on your community name below to ensure you bring all the necessary documents. 

1. VEHICLES MUST BE PRESENT IN ORDER TO RECEIVE DECAL(S)

 

Harbour Lake Estates

Phase IV

 

If your concern is not listed above, please contact us before your scheduled meeting to ensure you bring all the necessary documentation/information. 954-458-9393

support@pinespropertymanagement.com
You will receive an automatic reply with your assigned ticket# Please don't send multiple requests. This will  ensure your request is reviewed in the order in which it was received 

 

 

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