Why did I receive a collection letter?


Receiving a collection letter can be worrisome. Especially when you have already made your payments.

Collection letters are sent to all accounts that are delinquent 45 days. This is the final attempt to collect any outstanding monies owed to the community before the file is forwarded to legal for process.

If you have already made your payment. You can submit your proof of timely payment to. Eileen@Pinespropertymanagement.com  Please allow time for your documents to be reviewed.

What should I provide as proof of payment?

Some examples are as follows:

* Back and front of cashed checks.

* Confirmation numbers provided for online payments.

* Bill Pay: If you used your online banking application to make your payment, please note that that this is not a wire transfer. This method of payment  involves your bank sending the payment processing center a physical check. You can log on where you made your payment and view the check information.




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